User Experience and Needs

Part of DotYork 2018


It’s a safe bet to assume we all do work for people, yes? In this session we’ll look at how we can assess what the user needs to provide them with a better experience.

Head of Product at Co-op Digital, Adam Warbuton will explore jobs-to-be-done as a technique to better understand user needs.

Jessica White takes a look at dashboards and the insights they can offer when used correctly.

Head of UX at Beauty Bay, Llara Geddes will explain how to ensure your work is driven by both user and business needs.

MySociety Designer, Zarino Zappia will share his experience of designing for the developing world, and the challenges that brings.

Whether you’re a designer, developer or business owner there’ll be some valuable lessons to be learned here to improve the user’s experience of your products and services.

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